This Refund Policy applies to all purchases made on UniqueDentalHub.com ("Website"). By placing an order on our Website, you agree to this Refund Policy.

1. Refund Eligibility:

• Refunds are processed for eligible returned items that meet the criteria outlined in our Return Policy.
• Refunds are also issued in cases where we cancel an order due to product unavailability, errors in pricing or product information, or suspected fraudulent activity, as detailed in our Terms and Conditions.

2. Refund Process:

• Upon receipt and verification of a returned item at our warehouse, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to the original payment method used for the purchase.  
• For online payment methods (Razorpay, Google Pay, UPI, Paytm, Online Banking), refunds will typically be credited within 7-10 business days from the date of approval.
• For Cash on Delivery (COD) orders, you will be required to provide your bank account details via email for the refund to be processed. Refunds for COD orders may take an additional 7-10 business days from the date of approval due to bank processing times.

3. Non-Refundable Items:

• Certain items are non-refundable, as specified in our Return Policy. These include, but are not limited to, large equipment, hygiene and personal use items, heavy-weight and low-cost products, used or damaged items, and custom-made or special order items.

4. Partial Refunds:

• In certain situations, partial refunds may be granted at our discretion. This may occur if the returned item is not in its original condition, is damaged, or has missing parts for reasons not due to our error.

5. Refund for Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us within 48 hours of delivery with photographic evidence. Upon verification, we will offer a full refund, including any applicable return shipping costs.

6. Refund Processing Time:

• Please note that refund processing times may vary depending on your bank or payment provider. We are not responsible for delays beyond our control.

7. Contact Information:

• For any questions or concerns regarding our Refund Policy, please contact us using the contact information provided in our Terms and Conditions.