Return Policy

Effective Date: [Insert Date]

This Return Policy outlines the guidelines for returning products purchased from UniqueDentalHub.com ("Website").

1. General Return Guidelines:

• Returns are accepted within 7 days of the delivery date.
• Items must be unused, unworn, unwashed, and in their original, undamaged packaging, with all original tags and labels still attached.
• Refunds or replacements will only be processed after the returned items have been received and verified at our warehouse.
• Return shipping charges are the responsibility of the customer, unless the return is due to a defect in the product or an error on our part.
• Please ensure that returned items are securely packaged to prevent damage during transit.

2. Non-Returnable Items:

• The following items are not eligible for return:
  • Large Equipment & Machinery: Dental chairs, compressors, autoclaves, X-ray units, RVG sensors, etc.
  • Hygiene & Personal Use Items: Tooth mousse, orthodontic trainers, water flossers, myofunctional appliances, and similar items.
  • Heavy-Weight & Low-Cost Products: Dental stone, die stone, and other items as specified on the product page.
  • Products that have been used, damaged, or are not in their original packaging.
  • Custom-made or special order items.

3. Damaged or Defective Items:

• If you receive a damaged or defective item, please notify us within 48 hours of delivery with photographic evidence. We will assess the issue and offer a replacement or a full refund, including return shipping costs.

4. Return Process:

• To initiate a return, please contact our customer support team using the contact information provided in our Terms and Conditions.
• You will be provided with instructions on how to return your item.
• It is recommended that you use a trackable shipping method for your return.

5. Return Address:

• The return address will be provided by our customer support team when the return is initiated.